Returns Policy

Eligible Products for Return

• Defective or damaged products
• Wrong size, colour, or model delivered
• Product does not match the listing
• Sealed products that have not been opened

Not Eligible for Return

• Undergarments, swimwear, and personal hygiene items
• Food and perishable items
• Digital products and downloads
• Products damaged due to customer misuse
• Items without original tags or packaging

Return Kaise Karein?

Step 1: Contact us with your order number and a description of the issue via Contact Us or WhatsApp: +92317-1007900

Step 2: Our team will respond within 24 hours and guide you through the return process.

Step 3: For approved returns, we will arrange a free pickup from your doorstep.

Step 4: After receiving the product, your refund or replacement will be processed within 3–5 business days.

Refund Options

• Replacement: Same product ka replacement (stock available hone par)
• Original Refund: Same payment method pe refund (3-5 business days)

Return Shipping

If the return is due to our error (wrong item or defective product), we will cover the return shipping cost. For returns based on customer preference, shipping charges may apply.

Contact for Returns

📞 WhatsApp: +92317-1007900
📧 Email: Via Contact Form
⏰ Support Hours: 24/7